Frequently Asked Questions

Everything you need to know about your GENEVE 1989 experience.

Where does GENEVE 1989 ship to?

We offer insured worldwide shipping. Standard delivery typically takes 3-5 business days within Europe and 7-10 business days for international orders.

What is your return policy?

We accept returns within 14 days of delivery. Items must be in their original condition, unworn, and with all GENEVE 1989 tags intact to be eligible for a refund.

How do I know which size to choose?

Each product page features a detailed size guide. Our collections generally follow standard European sizing, but we recommend checking specific measurements for our oversized silhouettes.

Are your products sustainably made?

Quality and ethics are at our core. We source premium fabrics and partner with certified manufacturers to ensure every piece meets our high standards for durability and fair labor.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I track my order?

Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment in real-time.