Returns & Exchanges
At GENEVE 1989, we strive for sartorial excellence; however, if your purchase does not meet your expectations, we offer a seamless return process within 30 days of delivery. All items must be returned in their original, unworn condition with all designer tags and security seals intact.
Initiate Your Request
Log into our online portal using your order number and email address to select the items you wish to return and receive a Return Authorization.
Prepare the Parcel
Carefully pack your items in the original GENEVE 1989 packaging to ensure they are protected during transit, including all original documentation and dust bags.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it securely to the outside of your package, ensuring any previous delivery labels are covered.
Inspection and Refund
Once our quality control team verifies the condition of your return, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing